GE Air Conditioner Error Codes & Troubleshooting Guide
E0
EEPROM Parameter Error
▼
Disconnect power for 10 minutes to reset system.
Inspect control board connections for looseness.
Check for firmware or memory corruption.
Replace PCB if error persists.
E1
Room Temperature Sensor Failure
▼
Inspect room temperature sensor wiring.
Clean dust buildup around sensor area.
Test thermistor resistance values with multimeter.
Replace sensor if readings are abnormal.
E2
Indoor Coil Sensor Error
▼
Check evaporator coil sensor wiring connections.
Inspect coil for frost or ice buildup.
Test sensor continuity.
Replace sensor if faulty.
E3
Outdoor Unit Communication Failure
▼
Inspect indoor-to-outdoor communication wiring.
Check cable connectors for corrosion or looseness.
Reset system power completely.
Replace communication PCB if issue persists.
E4
Compressor Overload Protection
▼
Turn OFF the air conditioner immediately.
Inspect refrigerant pressure levels.
Check compressor wiring connections.
Allow system to cool before restarting.
P1
Voltage Protection Activated
▼
Check incoming voltage stability from power source.
Inspect circuit breaker and electrical outlet.
Use voltage stabilizer if fluctuations occur.
Restart unit after voltage stabilizes.
P2
Compressor Temperature Protection
▼
Inspect condenser coil for dirt or blockage.
Ensure outdoor airflow is unrestricted.
Check refrigerant system performance.
Allow unit to cool before restarting.
E5
Fan Motor Malfunction
▼
Inspect fan blades for obstruction or damage.
Check motor wiring connections.
Test fan motor capacitor if applicable.
Replace fan motor if it fails to operate.
E6
Compressor Start Failure
▼
Check power supply stability.
Inspect compressor wiring and capacitor.
Verify refrigerant pressure conditions.
Replace compressor relay if needed.
E7
Defrost Sensor Fault
▼
Inspect defrost sensor wiring connections.
Check sensor resistance values.
Look for ice buildup around coil.
Replace sensor if readings are incorrect.
E8
Indoor Fan Speed Error
▼
Check indoor fan motor operation.
Inspect speed sensor wiring.
Clean fan assembly from dust buildup.
Replace motor if speed is unstable.
E9
Expansion Valve Fault
▼
Inspect electronic expansion valve wiring.
Check refrigerant flow system.
Reset unit power cycle.
Replace valve if malfunction persists.
H1
Frost Protection Mode
▼
Allow unit to defrost automatically.
Check airflow and filter cleanliness.
Inspect coil temperature sensor.
Restart after frost clears.
H2
High Pressure Protection
▼
Inspect condenser coil for blockage or dirt.
Check outdoor fan operation.
Verify refrigerant levels.
Allow system to stabilize before restart.
H3
Overload Protection
▼
Turn off unit and allow cooling.
Inspect compressor load conditions.
Check electrical supply stability.
Restart after system resets.
U4
Communication Failure
▼
Inspect indoor and outdoor wiring harness.
Check connectors for corrosion or looseness.
Reset system power cycle.
Replace communication board if needed.
E10
EEPROM Data Corruption
▼
Power cycle unit for 10–15 minutes.
Check control board for moisture damage.
Inspect firmware integrity (if service tool available).
Replace main PCB if memory error persists.
E11
Indoor Ambient Sensor Fault
▼
Check room sensor wiring connection.
Clean dust around sensor housing.
Test thermistor resistance.
Replace sensor if readings are unstable.
E12
Outdoor Ambient Sensor Error
▼
Inspect outdoor sensor wiring and connectors.
Check for corrosion or water intrusion.
Test resistance using multimeter.
Replace sensor if out of range.
E13
Coil Temperature Sensor Fault
▼
Inspect evaporator coil sensor placement.
Check wiring harness for damage.
Test sensor continuity.
Replace sensor if defective.
E14
Compressor Current Overload
▼
Turn off unit immediately.
Check compressor for mechanical binding.
Inspect refrigerant pressure levels.
Replace compressor relay or capacitor if needed.
E15
Low Refrigerant Detection
▼
Check for refrigerant leaks in system.
Inspect pressure readings using gauges.
Look for oil residue near piping.
Recharge refrigerant after leak repair.
E16
High Discharge Temperature
▼
Inspect condenser coil cleanliness.
Check outdoor fan operation.
Verify airflow is not blocked.
Allow system to cool before restart.
E17
Outdoor Fan Failure
▼
Inspect fan blades for obstruction.
Check motor wiring connections.
Test capacitor and motor function.
Replace fan motor if not running.
E18
Indoor Fan Failure
▼
Check blower fan for dust or blockage.
Inspect motor wiring harness.
Test fan speed operation.
Replace motor if faulty.
E19
Condensate Overflow
▼
Check drain pan for clogging.
Inspect drain hose for blockage.
Clean condensate line thoroughly.
Ensure proper slope for drainage.
E20
High Pressure Switch Trip
▼
Check condenser coil for dirt buildup.
Inspect refrigerant overcharge condition.
Ensure outdoor airflow is unrestricted.
Reset system after pressure normalizes.
E21
Low Pressure Switch Trip
▼
Check for refrigerant leaks.
Inspect suction line for frost or blockage.
Test system pressure with gauges.
Recharge refrigerant after repair.
E22
Inverter Module Failure
▼
Reset power supply completely.
Inspect inverter board for burn marks.
Check compressor wiring connections.
Replace inverter PCB if faulty.
E23
Phase Loss Error
▼
Check electrical supply stability.
Inspect wiring for loose connection.
Verify correct voltage phases.
Contact electrician if issue persists.
E24
Sensor Calibration Error
▼
Reset unit to factory settings if possible.
Check sensor mounting position.
Inspect control board calibration data.
Replace sensor or PCB if needed.
Frequently Asked Questions
Why is my GE air conditioner not cooling?
▼
Check if the temperature is set correctly and in cooling mode.
Clean or replace dirty air filters.
Ensure doors and windows are closed in the room.
Inspect refrigerant level if cooling is still weak.
Why is my GE AC not turning on?
▼
Check power supply and circuit breaker.
Replace remote control batteries if needed.
Ensure the plug is properly connected.
Try resetting the unit by unplugging it for a few minutes.
Why is my GE air conditioner leaking water?
▼
Check if the drain line is clogged.
Clean dirty air filters to improve airflow.
Ensure the unit is properly leveled.
Inspect for ice buildup on evaporator coils.
Why is my GE AC making loud noises?
▼
Check for loose panels or parts.
Clean fan blades and remove debris.
Ensure nothing is blocking the outdoor unit.
Inspect motor or compressor if noise continues.
Why does my GE AC smell bad?
▼
Clean air filters and indoor coils.
Remove mold or moisture buildup.
Run fan-only mode to dry the unit.
Check and clean the drain pan.
Why is my GE AC blowing warm air?
▼
Ensure cooling mode is selected.
Clean or replace clogged filters.
Check refrigerant levels.
Inspect outdoor unit for proper operation.
Why is my GE AC remote not working?
▼
Replace remote batteries.
Check if there is an obstruction to the sensor.
Ensure the remote is compatible with the unit.
Try resetting the AC system.
Why does my GE AC turn off by itself?
▼
Check timer or sleep mode settings.
Inspect power supply stability.
Clean filters to prevent overheating.
Look for error codes on display.
Why is my GE AC not responding to controls?
▼
Restart the air conditioner.
Check remote sensor and batteries.
Inspect control panel for faults.
Ensure no electrical issues in the system.
How do I reset my GE air conditioner?
▼
Turn off the unit and unplug it.
Wait 5–10 minutes before restoring power.
Press the reset button if available.
Restart and reconfigure settings.
Important:
If the error code continues after troubleshooting, disconnect power immediately and contact a certified GE technician.