Brother Inkjet Printer Error Codes
Complete Brother Inkjet Printer Guide
This guide explains all Brother Inkjet Printer error codes (CH series) with simple troubleshooting steps to help you identify and fix common issues safely before calling a technician.
INK ABSORBER FULL
Waste Ink Pad Needs Replacement
- Turn off printer and unplug it.
- Do not continue printing to avoid overflow.
- Replace waste ink absorber pad.
- Reset waste ink counter using service tool.
NO CARTRIDGE
Ink Cartridge Not Detected
- Remove and reinstall ink cartridges.
- Check for protective tape on new cartridges.
- Clean cartridge contacts gently.
- Replace cartridge if not recognized.
PAPER JAM
Paper Stuck in Feed Path
- Turn off printer before removing paper.
- Gently pull jammed paper out.
- Check rollers for debris or damage.
- Reload paper correctly in tray.
CLEAN HEAD
Print Head Requires Cleaning
- Run built-in print head cleaning cycle.
- Check ink levels before cleaning.
- Print nozzle check pattern.
- Repeat cleaning if output is weak.
LOW INK
Ink Level Low
- Check ink status in printer software.
- Prepare replacement cartridges.
- Shake cartridge gently if allowed.
- Replace when print quality drops.
CARTRIDGE ERROR
Ink Cartridge Communication Failure
- Remove and reinstall cartridges.
- Clean chip contacts carefully.
- Ensure correct cartridge model is used.
- Replace cartridge if error persists.
SCAN ERROR
Scanner Malfunction
- Restart printer and scanner module.
- Check scanner cable connection.
- Clean scanner glass.
- Update printer driver.
PRINT ERROR
Printing Failure
- Check printer queue and cancel stuck jobs.
- Restart printer and PC.
- Verify USB/WiFi connection.
- Reinstall printer driver.
OFFLINE
Printer Not Responding
- Check power and cable connection.
- Ensure printer is set as default.
- Restart router for wireless printers.
- Reconnect printer to network.
INK SYSTEM ERROR
Ink System Failure
- Restart printer.
- Check ink tubing for blockage.
- Clean print head system.
- Replace print head if needed.
WIFI ERROR
Network Connection Failure
- Restart router and printer.
- Re-enter WiFi password.
- Move printer closer to router.
- Reset network settings.
MEMORY FULL
Print Job Overflow
- Cancel large print jobs.
- Restart printer.
- Print in smaller batches.
- Update printer firmware.
PAPER TRAY EMPTY
No Paper Detected
- Load paper into the correct tray.
- Adjust paper guides properly.
- Check for stuck sheets inside tray.
- Restart printer after loading paper.
FEED ERROR
Paper Feed Failure
- Clean paper feed rollers.
- Remove dust or debris from tray.
- Use recommended paper type.
- Reload paper correctly.
DRYING ERROR
Ink Drying Failure
- Allow printed pages to dry properly.
- Reduce high humidity environment.
- Use correct paper type settings.
- Clean print head if smudging occurs.
INK CARTRIDGE ALIGNMENT
Alignment Required
- Run automatic alignment from printer menu.
- Check cartridge installation.
- Ensure cartridges are genuine.
- Repeat alignment if print is misaligned.
PRINT QUALITY ERROR
Poor Print Output
- Run nozzle check test.
- Clean print head.
- Replace low ink cartridges.
- Use high-quality paper settings.
OVERHEAT WARNING
Printer Temperature High
- Turn off printer and let it cool.
- Ensure proper ventilation.
- Avoid continuous long print jobs.
- Check internal fan operation if available.
MEMORY ERROR
Internal Memory Fault
- Restart printer.
- Cancel all print jobs.
- Update printer firmware.
- Reset printer settings.
USB ERROR
Connection Failure
- Reconnect USB cable.
- Try a different USB port.
- Install correct printer drivers.
- Restart computer and printer.
PRINT QUEUE ERROR
Job Stuck in Queue
- Cancel all pending print jobs.
- Restart print spooler service.
- Restart printer and PC.
- Re-send print job.
SYSTEM ERROR
General Printer Fault
- Turn printer off and restart.
- Check all cable connections.
- Reset printer settings.
- Contact service center if persistent.
FIRMWARE ERROR
Software Malfunction
- Update printer firmware.
- Restart printer after update.
- Reinstall printer driver.
- Reset to factory settings if needed.