This guide explains all GE Air Conditioner error codes (CH series) with simple troubleshooting steps to help you identify and fix common issues safely before calling a technician.
E0
EEPROM Parameter Error
- Disconnect power for 10 minutes.
- Inspect control board connections.
- Check for firmware or memory corruption.
- Replace PCB if error persists.
E1
Room Temperature Sensor Failure
- Inspect room temperature sensor wiring.
- Clean dust around the sensor.
- Test thermistor resistance values.
- Replace sensor if faulty.
E2
Indoor Coil Sensor Error
- Check evaporator coil sensor wiring.
- Inspect for frost or ice buildup.
- Test sensor continuity.
- Replace sensor if defective.
E3
Outdoor Unit Communication Failure
- Inspect indoor-to-outdoor communication wiring.
- Check connectors for corrosion.
- Reset system power.
- Replace communication PCB if needed.
E4
Compressor Overload Protection
- Turn off the air conditioner.
- Inspect refrigerant pressure levels.
- Check compressor wiring.
- Allow the system to cool before restarting.
P1
Voltage Protection Activated
- Check incoming voltage stability.
- Inspect breaker and outlet condition.
- Use a voltage stabilizer if needed.
- Restart unit after voltage normalizes.
P2
Compressor Temperature Protection
- Inspect condenser coil for dirt.
- Ensure outdoor airflow is unrestricted.
- Check refrigerant system performance.
- Allow unit to cool before restarting.
E5
Fan Motor Malfunction
- Inspect fan blades for obstruction.
- Check motor wiring connections.
- Test fan motor capacitor.
- Replace fan motor if faulty.
E6
Compressor Start Failure
- Check power supply stability.
- Inspect compressor wiring and capacitor.
- Verify refrigerant conditions.
- Replace relay if needed.
E7
Defrost Sensor Fault
- Inspect defrost sensor wiring.
- Check sensor resistance values.
- Look for ice buildup around coils.
- Replace sensor if faulty.
E8
Indoor Fan Speed Error
- Check indoor fan motor operation.
- Inspect speed sensor wiring.
- Clean fan assembly.
- Replace motor if speed is unstable.
E9
Expansion Valve Fault
- Inspect expansion valve wiring.
- Check refrigerant flow.
- Reset unit power.
- Replace valve if necessary.
H1
Frost Protection Mode
- Allow automatic defrost to complete.
- Clean air filters.
- Inspect coil temperature sensor.
- Restart after frost clears.
H2
High Pressure Protection
- Inspect condenser coil for blockage.
- Check outdoor fan operation.
- Verify refrigerant charge.
- Allow pressure to normalize.
H3
Overload Protection
- Turn off unit and allow cooling.
- Inspect compressor load conditions.
- Check power supply stability.
- Restart after reset.
U4
Communication Failure
- Inspect indoor and outdoor wiring harness.
- Check connectors for corrosion.
- Reset system power.
- Replace communication board if needed.
E10
EEPROM Data Corruption
- Power cycle unit for 10–15 minutes.
- Check control board for moisture damage.
- Inspect firmware integrity.
- Replace PCB if error persists.
E11
Indoor Ambient Sensor Fault
- Check room sensor wiring.
- Clean dust around sensor housing.
- Test thermistor resistance.
- Replace sensor if faulty.
E12
Outdoor Ambient Sensor Error
- Inspect outdoor sensor wiring.
- Check for corrosion or water intrusion.
- Test resistance values.
- Replace sensor if defective.
E13
Coil Temperature Sensor Fault
- Inspect coil sensor placement.
- Check wiring harness condition.
- Test sensor continuity.
- Replace sensor if faulty.
E14
Compressor Current Overload
- Turn off unit immediately.
- Check compressor condition.
- Inspect refrigerant pressure.
- Replace relay or capacitor if needed.
E15
Low Refrigerant Detection
- Check for refrigerant leaks.
- Inspect system pressure readings.
- Look for oil residue around piping.
- Repair leaks and recharge refrigerant.
E16
High Discharge Temperature
- Inspect condenser coil cleanliness.
- Check outdoor fan operation.
- Verify airflow is unobstructed.
- Allow system to cool before restart.
E17
Outdoor Fan Failure
- Inspect fan blades for obstruction.
- Check motor wiring.
- Test capacitor and motor operation.
- Replace fan motor if faulty.
E18
Indoor Fan Failure
- Check blower fan for blockage.
- Inspect motor wiring harness.
- Test fan speed operation.
- Replace motor if defective.
E19
Condensate Overflow
- Check drain pan for clogs.
- Inspect drain hose for blockage.
- Clean condensate line thoroughly.
- Ensure proper drainage slope.
E20
High Pressure Switch Trip
- Clean condenser coil.
- Check for refrigerant overcharge.
- Ensure outdoor airflow is unrestricted.
- Reset system after pressure normalizes.
E21
Low Pressure Switch Trip
- Check for refrigerant leaks.
- Inspect suction line for blockage.
- Test system pressure.
- Recharge refrigerant after repair.
E22
Inverter Module Failure
- Reset power supply completely.
- Inspect inverter board for damage.
- Check compressor wiring.
- Replace inverter PCB if faulty.
E23
Phase Loss Error
- Check electrical supply stability.
- Inspect wiring connections.
- Verify correct voltage phases.
- Contact an electrician if needed.
E24
Sensor Calibration Error
- Reset unit to factory settings.
- Check sensor mounting position.
- Inspect calibration data.
- Replace sensor or PCB if required.