Janome Embroidery Error Codes
Complete Janome Embroidery Guide
This guide explains all Janome Embroidery error codes (CH series) with simple troubleshooting steps to help you identify and fix common issues safely before calling a technician.
E9
Hoop Alignment Issue
- Remove and reattach embroidery hoop correctly.
- Ensure hoop is fully locked into position.
- Check fabric is properly tightened.
- Restart embroidery operation.
E10
Design Memory Error
- Restart machine to refresh memory system.
- Re-upload embroidery design file.
- Check USB or storage device integrity.
- Delete corrupted designs from memory.
E11
Thread Break Detection
- Re-thread upper thread completely.
- Check needle for damage or dullness.
- Ensure correct thread tension.
- Clean thread path and sensors.
E12
X-Axis Motor Failure
- Restart machine and test movement.
- Check X-axis belt for obstruction.
- Inspect motor wiring connections.
- Service or replace motor if needed.
E13
Y-Axis Motor Failure
- Check Y-axis rail for blockage.
- Inspect motor connector cables.
- Ensure smooth hoop movement.
- Replace Y-axis motor if faulty.
E14
Needle Position Sensor Error
- Restart embroidery machine.
- Check needle position sensor alignment.
- Clean sensor area from dust or lint.
- Replace sensor if error persists.
E15
Bobbin System Error
- Remove and reinstall bobbin correctly.
- Check bobbin case for thread jams.
- Ensure correct bobbin type is used.
- Clean bobbin area and sensors.
E16
Main Control Board Fault
- Restart embroidery machine.
- Check power supply stability.
- Inspect wiring to control board.
- Replace main PCB if malfunction continues.
E17
Presser Foot Lift Error
- Check if presser foot is properly attached.
- Ensure presser foot lever is not jammed.
- Clean around presser foot mechanism.
- Restart machine and test lift function.
E18
Hoop Detection Failure
- Remove hoop and reinsert correctly.
- Ensure hoop type matches machine settings.
- Check hoop sensor area for dust or obstruction.
- Restart embroidery mode after fixing.
E19
Thread Tension Abnormality
- Re-thread upper and bobbin thread properly.
- Adjust thread tension dial gradually.
- Use recommended thread type for fabric.
- Clean tension discs and thread path.
E20
Embroidery Motor Overload
- Turn off machine and allow cooling.
- Remove thick or stuck fabric from hoop.
- Check motor belt for resistance or damage.
- Reduce embroidery speed and retry operation.
E21
Needle Break Detection
- Replace broken or bent needle immediately.
- Ensure correct needle size for fabric type.
- Check fabric thickness and hoop tension.
- Inspect needle bar alignment before restarting.
E22
Lubrication Warning
- Apply recommended sewing machine oil.
- Clean lint buildup from moving parts.
- Check manual lubrication points.
- Run machine at low speed after maintenance.
E23
Internal Positioning Error
- Restart embroidery machine.
- Reset hoop position manually.
- Check carriage movement path for obstruction.
- Recalibrate machine if error persists.
E24
Voltage Instability Warning
- Check power outlet stability.
- Use voltage regulator or UPS.
- Avoid sharing outlet with heavy appliances.
- Restart machine after stable power supply.