Kenmore System Messages Error Codes

Complete Kenmore System Messages Guide

This guide explains all Kenmore System Messages error codes (CH series) with simple troubleshooting steps to help you identify and fix common issues safely before calling a technician.

LOC
Control Lock Active
  • Press and hold the lock button for 3–5 seconds.
  • Check user manual for unlock procedure.
  • Inspect keypad for stuck buttons.
  • Reset appliance if lock remains active.
ERR
General System Error
  • Disconnect power for several minutes.
  • Reconnect appliance and monitor operation.
  • Check for additional error codes.
  • Inspect control board if problem persists.
RESET
System Restart Required
  • Turn appliance off and unplug it.
  • Wait 5–10 minutes before reconnecting.
  • Restart appliance and test operation.
  • Contact technician if message reappears.
HOT
Overheat Warning
  • Allow appliance to cool completely.
  • Check ventilation and airflow.
  • Inspect cooling fan operation.
  • Do not operate until temperature normalizes.
COOL
Cooling Cycle Active
  • Normal operation after heating cycle.
  • Allow cooling cycle to complete.
  • Do not disconnect power during cycle.
  • No repair needed unless message persists abnormally.
PF
Power Failure Detected
  • Check household power supply stability.
  • Inspect outlet and circuit breaker.
  • Reset appliance after restoring power.
  • Reconfigure settings if necessary.
DOOR
Door Not Closed Properly
  • Ensure the door is fully closed and latched.
  • Check for obstructions blocking closure.
  • Inspect door switch alignment.
  • Reset appliance after closing door.
LOAD
Load Imbalance Detected
  • Redistribute items evenly inside appliance.
  • Remove excess load if overloaded.
  • Check internal drum or rack movement.
  • Restart cycle after balancing load.
WATER
Water Supply Issue
  • Check water inlet valve is open.
  • Inspect hose for kinks or blockage.
  • Clean inlet filter screen.
  • Ensure proper water pressure.
DRAIN
Drain System Issue
  • Check drain hose for blockage.
  • Clean filter or pump area.
  • Inspect for clogs or debris.
  • Restart cycle after clearing drain.
SENSOR
Sensor Malfunction
  • Inspect sensor wiring connections.
  • Clean sensor area if dirty or blocked.
  • Test sensor operation.
  • Replace sensor if unresponsive.
FAN
Fan System Error
  • Check fan blades for obstruction.
  • Inspect motor wiring connection.
  • Test fan operation manually.
  • Replace fan motor if needed.
HEAT
Heating System Issue
  • Inspect heating element for damage.
  • Test thermostat or thermal fuse.
  • Check wiring connections.
  • Replace heating component if faulty.

Frequently Asked Questions


Why does my Kenmore appliance not respond?
Check power supply, control lock status, and control board connection. Try resetting the appliance.
Why is my Kenmore appliance not starting?
Ensure the door is fully closed and locked. Check power supply and verify control panel is responsive.
Why is my Kenmore appliance not heating or operating correctly?
Inspect heating components, sensors, and thermostat. Ensure stable power and reset the system.
Why is my Kenmore appliance taking too long to complete a cycle?
Check load balance, airflow, and sensor performance. Avoid overloading the appliance.
Why is my Kenmore appliance making unusual noises?
Inspect fan motors, moving parts, and internal components. Ensure nothing is obstructing movement.
Why does my Kenmore appliance stop mid-cycle?
Check for overheating protection, power interruptions, and system faults. Restart after cooling.
Why is my Kenmore appliance not turning off?
Inspect control board, timer settings, and stuck relays. Reset the appliance.
Why is my Kenmore appliance showing an error or system message?
Note the error code displayed. Reset the appliance and inspect sensors, wiring, or control board if needed.
Why is my Kenmore appliance display not working?
Check power connection, display module, and control board. Restart system and inspect wiring.
How do I reset my Kenmore appliance system messages?
Turn off power for 5–10 minutes, then restore power to reset system errors and clear temporary faults.
Important: If Kenmore system messages persist after troubleshooting, disconnect power and contact a certified technician.