KitchenAid System Messages Error Codes

Complete KitchenAid System Messages Guide

This guide explains all KitchenAid System Messages error codes (CH series) with simple troubleshooting steps to help you identify and fix common issues safely before calling a technician.

LOC
Control Lock Active
  • Press and hold the lock or cancel button for 3–5 seconds.
  • Check for unresponsive or stuck touch controls.
  • Clean control panel surface from moisture or grease.
  • Reset power if lock does not clear.
PF
Power Failure Detected
  • Check household breaker and power supply.
  • Unplug appliance for 5–10 minutes.
  • Restore power and reprogram settings if needed.
  • Inspect outlet stability if issue repeats.
RESET
System Restart Required
  • Turn off power for several minutes.
  • Restart appliance after reset cycle.
  • Check if fault clears after reboot.
  • Inspect control board if issue persists.
ERR
General System Error
  • Perform a full power reset.
  • Check wiring harness connections.
  • Inspect for multiple active fault codes.
  • Replace control board if unresolved.
HOT
High Temperature Warning
  • Allow appliance to cool completely.
  • Check ventilation and airflow paths.
  • Clean cooling vents or filters.
  • Do not restart until temperature normalizes.
COMM
Communication Error Between Modules
  • Check wiring between control boards.
  • Inspect connectors for looseness or corrosion.
  • Perform full system reset.
  • Replace main control board if failure persists.
DOOR
Door Not Properly Closed
  • Check door alignment and latch mechanism.
  • Ensure nothing is blocking full closure.
  • Inspect door switch for faults.
  • Restart appliance after closing properly.
SENS
Sensor Communication Issue
  • Inspect sensor wiring connections.
  • Check for corrosion or loose terminals.
  • Reset appliance power system.
  • Replace sensor if readings fail.
VENT
Ventilation Blockage Detected
  • Check vents for dust or obstruction.
  • Clean airflow channels thoroughly.
  • Ensure proper clearance around appliance.
  • Restart system after cleaning.
ECO
Energy Saving Mode Active
  • Normal operation in reduced power mode.
  • No action required.
  • Adjust settings if full power is needed.
  • System returns to normal when required.
F21 / E21
Motor Failure / Drum Jam
  • Check drum for blockage.
  • Inspect motor brushes.
  • Remove load imbalance.
  • Replace motor if needed.

Frequently Asked Questions


Why does my KitchenAid system not respond?
Check power supply, control lock status, and system connection. Ensure the appliance is properly plugged in and perform a system reset.
Why is my KitchenAid system not starting?
Check door switches, control settings, and power supply. Ensure the unit is properly closed and reset the system if needed.
Why is my KitchenAid system freezing or becoming unresponsive?
Check control board performance and electrical stability. Perform a power reset and inspect for faulty wiring or moisture in controls.
Why is my KitchenAid system showing incorrect readings?
Inspect sensors, thermistors, and wiring connections. Reset the system and ensure components are properly calibrated.
Why is my KitchenAid system making unusual noises?
Check internal motors, fans, and moving components. Remove any obstruction and ensure parts are securely mounted.
Why does my KitchenAid system stop mid-cycle?
Check for overheating protection, power interruptions, or sensor faults. Allow the system to cool before restarting.
Why is my KitchenAid system running continuously?
Check control board logic, stuck relays, and sensor feedback. Reset system and inspect for faulty components.
Why is my KitchenAid system showing an error code?
Note the error code displayed. Reset the appliance and inspect sensors, wiring, and control board if needed.
Why is my KitchenAid system display not working?
Check power connection, display module, and control board. Restart system and inspect wiring harness.
Why is my KitchenAid system overheating?
Check ventilation, airflow paths, and cooling components. Clean internal areas and allow system to cool before restarting.
Why is my KitchenAid system not performing properly?
Check calibration settings, sensor accuracy, and load conditions. Reset system and inspect for worn components.
How do I reset my KitchenAid system messages?
Turn off power for 5–10 minutes, then restore power to clear temporary faults and reset system messages.
Important: If KitchenAid system messages persist after troubleshooting, disconnect power and contact a certified KitchenAid technician.