Sharp Washer Error Codes

Complete Sharp Washer Guide

This guide explains all Sharp Washer error codes (CH series) with simple troubleshooting steps to help you identify and fix common issues safely before calling a technician.

E11
Water Inlet Issue
  • Ensure water faucet is fully open.
  • Inspect inlet hose for kinks or blockage.
  • Clean inlet filter screen.
  • Test water inlet valve operation.
E12
Drain Error
  • Inspect drain hose for blockage.
  • Clean pump filter and drain trap.
  • Check drain pump operation.
  • Replace drain pump if defective.
E13
Door Lock Failure
  • Ensure door closes completely.
  • Inspect door latch and switch assembly.
  • Check wiring to door lock mechanism.
  • Replace door lock if faulty.
E14
Door Open Detected
  • Make sure door is fully closed.
  • Check for obstruction in door seal.
  • Inspect door switch alignment.
  • Restart cycle after securing door.
E21
Motor Fault
  • Inspect motor wiring connections.
  • Check drum movement for obstruction.
  • Test motor resistance values.
  • Replace motor if defective.
E22
Motor Speed Error
  • Inspect tachometer sensor wiring.
  • Check motor control board operation.
  • Ensure drum rotates freely.
  • Replace tachometer or motor if needed.
E25
Motor Overload Protection
  • Reduce laundry load size.
  • Remove tangled or heavy items.
  • Check drum for mechanical blockage.
  • Restart washer after cooling down.
E23
Heating Error
  • Test heating element continuity.
  • Inspect heater wiring connections.
  • Check thermal protection devices.
  • Replace heating element if faulty.
E26
Temperature Sensor Fault
  • Check thermistor connection.
  • Inspect wiring for damage or corrosion.
  • Test sensor resistance values.
  • Replace sensor if readings are abnormal.
E24
Water Level Sensor Fault
  • Inspect pressure hose for blockage.
  • Check sensor wiring connections.
  • Test pressure switch operation.
  • Replace sensor if faulty.
E27
Overfill Protection Activated
  • Turn off water supply immediately.
  • Inspect inlet valve for sticking open.
  • Check pressure switch tubing.
  • Restart after fixing water level issue.
E30
Communication Error (PCB)
  • Power reset the washer.
  • Inspect wiring harness connections.
  • Check main control board.
  • Replace PCB if communication fails.
E31
Power Supply Instability
  • Check household voltage stability.
  • Avoid extension cords.
  • Inspect breaker or fuse box.
  • Restart after stable power is restored.
E32
Drain Pump Overload
  • Clean pump filter thoroughly.
  • Check for foreign objects in pump.
  • Inspect pump motor wiring.
  • Replace pump if necessary.
E5
Temperature Detection Fault
  • Allow unit to reach proper operating temperature.
  • Check environment stability and placement.
  • Ensure washer is not overloaded.
  • Restart after 10–15 minutes.

Frequently Asked Questions


Why does my Sharp Washer show ERR or system error messages?
ERR messages usually indicate water inlet faults, drainage issues, motor errors, sensor malfunctions, or control board communication problems. Turn off the washer, unplug it for a few minutes, then restart. Check water supply, hoses, filters, and door lock system.
Why does my Sharp Washer stop working during a cycle?
This is often caused by overload protection, unbalanced load, drainage failure, motor overheating, or door lock interruption. Redistribute laundry, check drainage system, and allow the unit to cool before restarting.
Why does my Sharp Washer not turn on?
Check power outlet, circuit breaker, power cord, and door lock. Ensure the door is fully closed and locked, and confirm stable voltage supply before restarting.
Why does my Sharp Washer not spin properly?
Spin issues may be caused by unbalanced load, worn motor belt, faulty motor, or lid switch failure. Redistribute clothes evenly and inspect the motor system.
Why does my Sharp Washer make unusual noises?
Unusual noises may come from loose objects in the drum, worn bearings, motor strain, or foreign debris. Stop the washer and inspect the drum before restarting.
Why does my Sharp Washer not drain water?
Drain failure is usually caused by clogged drain hose, blocked pump filter, or faulty drain pump. Clean all drainage components and restart the cycle.
Why does my Sharp Washer not fill with water?
This may be due to closed water tap, clogged inlet filter, kinked hose, or inlet valve failure. Ensure water supply is open and filters are clean.
Why does my Sharp Washer leak water?
Water leakage is often caused by loose hoses, damaged door seal, or clogged detergent drawer. Inspect all connections and replace damaged seals if needed.
Why does my Sharp Washer smell bad?
Bad odor is caused by detergent buildup, mold, or stagnant water inside the drum. Run a cleaning cycle and leave the door open after use.
How do I reset my Sharp Washer system messages?
Turn off the washer and unplug it for 5–10 minutes. Plug it back in and restart to clear temporary system errors and reset controls.
Why does my Sharp Washer show door lock errors?
Door lock errors occur when the door is not fully closed or the lock mechanism is faulty. Check alignment, remove obstructions, and ensure the latch is secure.
When should I service my Sharp Washer?
Service is recommended if drainage fails repeatedly, spin cycle does not work, water leaks continue, or error messages persist after troubleshooting.
Important: Sharp Washer system messages are safety features designed to protect internal components such as the motor, pump, sensors, door lock, and control board. If issues continue after troubleshooting, stop using the appliance and contact an authorized Sharp service center.