Westinghouse Dryer Error Codes

Complete Westinghouse Dryer Guide

This guide explains all Westinghouse Dryer error codes (CH series) with simple troubleshooting steps to help you identify and fix common issues safely before calling a technician.

E10
Heating Element Fault
  • Check heating element continuity using a multimeter.
  • Inspect wiring connections for burns or looseness.
  • Ensure proper airflow to prevent overheating.
  • Replace heating element if defective.
E16
Heater Relay Failure
  • Inspect heater relay on control board.
  • Check for burnt or damaged terminals.
  • Test power output from PCB.
  • Replace relay or control board if needed.
E11
Thermistor Failure
  • Inspect thermistor wiring and connectors.
  • Test resistance at room temperature.
  • Check for moisture or corrosion damage.
  • Replace thermistor if readings are incorrect.
E17
Humidity Sensor Error
  • Clean moisture sensor probes.
  • Check wiring connections.
  • Test sensor response during cycle.
  • Replace sensor if readings are unstable.
E12
Overheating Detected
  • Clean lint filter and exhaust duct.
  • Check airflow blockage in vent system.
  • Allow unit to cool before restart.
  • Inspect thermal cutoff or fuse.
E18
Thermal Cutoff Activated
  • Check vent system for blockage.
  • Inspect high-limit thermostat.
  • Allow dryer to cool completely.
  • Replace thermal fuse if necessary.
E13
Motor Failure
  • Check motor wiring connections.
  • Inspect belt and drum movement.
  • Test motor resistance and operation.
  • Replace motor if not functioning.
E19
Drum Rotation Fault
  • Inspect drive belt for wear or breakage.
  • Check drum for obstruction.
  • Test motor rotation manually.
  • Replace belt or motor if needed.
E14
Door Switch Fault
  • Ensure door closes and latches properly.
  • Inspect door switch alignment.
  • Test switch continuity with multimeter.
  • Replace door switch if faulty.
d0
Door Not Closed
  • Close door firmly until it clicks.
  • Check for clothing blocking latch.
  • Inspect door striker alignment.
  • Replace latch if worn or damaged.
E15
Control Board Error
  • Reset power by unplugging for 5–10 minutes.
  • Inspect PCB for burn marks or damage.
  • Check wiring harness connections.
  • Replace control board if issue persists.
E20
Communication Failure
  • Check wiring between control modules.
  • Inspect connectors for corrosion or looseness.
  • Restart dryer system.
  • Replace PCB if communication fails.
E5
Temperature Detection Fault
  • Allow unit to reach proper operating temperature.
  • Check dryer environment stability.
  • Inspect thermistor connection and wiring.
  • Restart after 10–15 minutes.

Frequently Asked Questions


Why does my Westinghouse dryer show system messages or error codes?
System messages usually indicate heating problems, airflow blockage, sensor faults, motor issues, door switch errors, or control board communication failures. Restart the dryer and inspect the related components if the message returns.
Why does my Westinghouse dryer stop working suddenly?
Sudden stoppages may be caused by overheating protection, blocked vents, power supply issues, door latch failure, or internal electronic faults. Turn off the dryer, allow it to cool, and restart after checking airflow.
Why is my Westinghouse dryer not heating properly?
Check the heating element, thermostat, thermal fuse, and wiring connections. Restricted airflow can also prevent proper heating and trigger safety shutdowns.
Why is my Westinghouse dryer overheating?
Overheating is commonly caused by lint buildup, blocked exhaust vents, or faulty temperature sensors. Clean the lint filter and ensure proper ventilation.
Why is my Westinghouse dryer taking too long to dry clothes?
Poor drying performance is usually due to clogged lint filters, blocked ducts, or weak airflow. Clean the vent system and check exhaust path for restrictions.
Why does my dryer show airflow warning or blockage error?
This indicates restricted ventilation. Inspect lint filter, exhaust hose, and external vent outlet for blockages.
Why does my Westinghouse dryer show sensor errors?
Sensor errors may be caused by faulty thermistors, moisture sensors, wiring issues, or control board communication faults. Restart the dryer and check sensor connections.
Why is my dryer not detecting moisture properly?
Moisture detection issues may result from dirty sensor bars, worn sensors, or incorrect load size. Clean sensor strips and test with normal load.
Why is my Westinghouse dryer drum not spinning?
Check drive belt condition, motor operation, and door switch status. A broken belt or faulty motor is a common cause.
Why does my dryer make loud noises during operation?
Noises may come from worn drum rollers, loose belts, or debris inside the drum. Inspect moving components for wear or obstruction.
Why does my Westinghouse dryer not start?
Ensure the door is fully closed and the latch is engaged. Check power supply and control settings. A faulty door switch may prevent starting.
Why does my dryer show door open error?
Door errors occur when the switch is not activated or the latch is misaligned. Close the door firmly and inspect the door switch.
Why does my Westinghouse dryer keep stopping mid-cycle?
Mid-cycle stops may be caused by overheating protection, power interruptions, motor faults, or control board errors. Allow cooling and restart after inspection.
Why does my dryer keep restarting or losing power?
This may be caused by unstable voltage, loose wiring, faulty PCB, or overloaded circuits. Check outlet and avoid extension cords.
How do I reset Westinghouse dryer system messages?
Turn off the dryer, unplug it for 5–10 minutes, then reconnect power. This resets the control system and may clear temporary errors.
When should I service my Westinghouse dryer?
Service is recommended if heating fails, drying takes too long, error codes persist, unusual noises occur, or the dryer repeatedly shuts down.
Important: Westinghouse dryer system messages are designed to protect key components such as the heating element, thermal fuse, airflow system, sensors, motor, door switch, and control board. If issues continue after troubleshooting, disconnect power and contact a qualified appliance technician.