At Find My Manual, we are committed to delivering your requested device or appliance manual quickly and securely. We take pride in ensuring that every customer receives exactly what they paid for. However, if the manual you requested is not available in our database, we offer a full refund as part of our guarantee.
Refunds are available under the following conditions:
➤The requested manual is not available or cannot be located.
➤Refund requests are submitted within 7 days of purchase.
➤Manual requests submitted with incorrect or incomplete information may delay the refund process.
Once your refund request is approved, the refund will be issued to the original payment method used during checkout. Refund processing typically takes 5-7 business days. You will receive a confirmation email once the refund has been completed. In case of delays due to banking or payment processing systems, you may see the refund reflected slightly later in your account. We appreciate your patience in such situations.
In rare cases, partial refunds may be issued. This can occur if a manual has been partially delivered or if additional services were requested during the order. Any partial refund amount will be clearly communicated and approved before processing.
➤Requests made after 7 days of purchase.
➤Manuals that are successfully delivered and accessible to the customer.
➤Errors caused by providing incorrect device or serial information.
To request a refund, please follow these steps:
➤Send an email to ✉️findmymanual@outlook.com with your order number and details of the manual requested.
➤Include any proof of purchase, such as email confirmation or payment receipt.
➤Wait for a confirmation email from our support team acknowledging your refund request.
➤Once approved, the refund will be processed within 5-7 business days.
A: Refunds are typically processed within 5-7 business days after approval. Some banks may take a few additional days to reflect the amount in your account.
A: If incorrect information prevented us from delivering the manual, please submit a corrected request. If we are unable to locate the correct manual, we will also reach out to you to confirm the correct serial number and model. Refund eligibility will be reviewed accordingly.
A: Yes, as long as we haven’t delivered the manual yet. Since this is a one-time digital product, refunds are only available before the manual is sent.
A: For any questions, email us anytime at
✉️findmymanual@outlook.com
Our team is available 24/7 to assist you.
Your satisfaction is our priority. We guarantee a safe, secure, and hassle-free experience. If we cannot fulfill your request, you will receive your money back. Thousands of satisfied customers trust Find My Manual, and we are committed to maintaining that trust.